How to shop at KattvikDesign

 

Navigation:


Click on WEB SHOP in the menu. By clicking a product name or image you load a product page where you can view more extensive product information. 

Different looks are available (finishes). These options are shown on the product page. Make sure you have selected the correct option before adding the product to your cart.

 

Shopping cart:


To add a product to the shopping cart, choose a quantity and press ”Add to cart” on the product page. You can find your shopping cart in the top right of the window. Here you can keep track of the products in your cart and your total sum.

If you want to make changes to your cart, click the cart and use the symbols plus(+) or minus(-) for each product row to remove or add items. If you wish to completely remove a prodcut from the cart, press the (X) on the far right of the product row.

 

Checkout:


When you are happy with your cart, you click the button ”To checkout” in the shopping cart.

  1. Make sure everything in your cart is correct. If you want to change anything, you can use the (+), (-) or (X) buttons.
  2. Fill out you information and shipping details. If you wish to pay by invoice or part payment you must also note your personal number (Please note that in these cases we only ship to your registered address).
  3. Choose your preferred payment method.
  4. Add any notes you have for customer service.
  5. If you have a campaign code or gift card that you want to use you fill out the code in the box in the bottom left of the cart and press "update". If the code is valid, the cart will be updated.
  6. Make sure your order and all of your information in correct and press "Send order". You will now be shown an order confirmation page. Please note your order number displayed on the page.
  7. If you have chosen to pay by card you will be directed to the payment page after you click "Send order". Follow the directions on the page. When the payment is approved you will be shown an order confirmation page. Please note your order number displayed on the page.
  8. After completed purchase an order confirmation will be sent to the e-mail address you supplied.

 

Your page:


You can always go to "My page" to see your order and its status. You can fins the link to "My page" in the menu in the top of the site. If it's your first time shopping with us you will recieve an e-mail with a username and information on how to create a password for your account.

If you have any further questions, please feel free to Contact us

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